Zylun Process
The Zylun Process is uniquely different from competitors. We are committed to providing a higher level of service to our clients and our community. Zylun offers superior service through the use of a highly skilled global workforce in a cost effective way. Zylun is where simple meets effective.
• USA based sales manager consults with you to determine customer needs and pricing
• Zylun reviews specific customer requirements
• Zylun finds qualified agents – Resume, IQ, Tests, Certifications, References
• Zylun hires the agents – Salary, Benefits, Workstation Requirements
• Zylun establishes basic employee workstation – Computer, Internet, Workstation, MS Office, Skype, Mikogo, Jing, etc.
• Zylun’s USA based Customer Relations Representatives meet and train client management for managing the offshore workforce
• Zylun provides ongoing support and communications to help ensure that the customer/agent relationships are productive and that the product is of the highest quality through communication, monitoring, and reporting
• Quarterly reviews with Zylun’s management and your team of agents
