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Posts Tagged ‘productivity’

Zylun’s Transition from Staffing Model to Outsourcing Partner Model

Posted on: October 3rd, 2011 by admin No Comments
tungphoto 272x300 Zyluns Transition from Staffing Model to Outsourcing Partner Model

Zylun has been instrumental in helping businesses increase their productivity and reduce their costs through its staffing model. With this model, it has enabled Zylun’s clients to hire teams working from Zylun’s Class A office space in the Philippines and it has allowed them to have control over staff selection and work ethic. Zylun has made a great impact on companies that would like to have the competitive edge in their industries yet not utilizing a lot of their resources on employee costs. Zylun’s clients have been very satisfied with this model, but Zylun is always seeking for ways to be more competent and efficient. Part of working with Zylun is being able to scale in an effective and simple manner.

Recently, Zylun has decided to switch to an outsourcing partner model on some of its services such as live chat and call center support to better serve its clients. This change will shorten the recruitment process in finding the right employees. For live chat and customer support, Zylun will provide coverage for clients and will train and manage the agents rather than the client. This adjustment will significantly help Zylun’s clients because their needs will be met in a simpler and faster way. Zylun provides experienced, college educated and highly dedicated employees and recruits, hires, monitors, motivates, and provides all of the tools, technology, and equipment needed to work with its clients’ management teams. This change proves Zylun’s commitment to help companies take advantage of a highly skilled global workforce in a simple and cost effective way. Only this time, it’s much simpler and smarter.

Image Source: Tungphoto

Should I Outsource? Top 10 Considerations (Part 1)

Posted on: June 22nd, 2011 by admin No Comments

 

jscreationzs3 300x199 Should I Outsource? Top 10 Considerations (Part 1)

Offshore outsourcing has been a popular and growing trend over the past decade.  As technology, infrastructure, and education continue to improve globally, the allure to  outsource increases.  A successful outsourcing relationship can allow your business to save money, scale quickly, and increase productivity. On the flip side, outsourcing gone badly can cause projects to be done poorly or not at all, loss of clients, and increased costs. Business owners are left to weigh the risks and determine if and how they should outsource.  Below is a list of key considerations/questions to contemplate before you take the plunge into offshore outsourcing.

Goals and Objectives

1.  Assessment of Current Situation

A. What are my long term goals?

B. Management/Manpower

C. Capitalization

D. Growth

2.   What benefit(s) am I trying to get from outsourcing?

A. Cost Savings

B. Scalability

i.   People

ii.  Infrastructure

iii. Cost

C.  Increased Productivity

i.   Time Savings

ii.  Augment Staff

iii. Team for price of 1

iv. Reduce HR Headaches

What Are My Options?

3.   Do-it-yourself

A. At-home offshore employee

B. eLance, O-desk, etc

C. Build your own oversees office

4.

Hybrid

A. You manage work product

B. Outsourcer manages HR and Infrastructure

5.   Tradition

al Outsourcing

A. Project-based

B. Business function based i.e. IT, Accounting, Call Center

 Image Source: Jscreationzs

Warriors of International Business

Posted on: May 25th, 2011 by admin No Comments
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